Shipping policy

Every Ergo candle is hand-poured in small batches in Addison, Texas.

Processing time

Orders ship within 3 business days of purchase (Monday through Friday, excluding holidays). You'll receive a confirmation email with tracking once your order ships.

Holiday shipping

To receive your order before Christmas, please order by December 16 for delivery within the contiguous United States. Orders placed after that date will ship as quickly as possible but may not arrive by December 25. Running late? An Ergo gift card is delivered instantly by email.

Shipping rates

Shipping costs are calculated at checkout based on your address and order.

Questions

For questions about your order, or about shipping outside the contiguous United States, email accounting@ergocandle.com.